Customer Satisfaction SurveyYour feedback is important to us. Please feel free to complete this survey form. Please fill in your contact information Penang Automation ClusterPAC Meditech Sdn Bhd Your Name Company Your E-mail Phone Number Please Rate Us: (1=Poor; 2=Average; 3=Satisfactory; 4=Good; 5=Excellent) Quality Performance Quality meets customer expectation 12345 Delivery On time delivery 12345 Competitive pricing Frequently reviews and offers competitive pricing 12345 Order handling ability Accuracy of order placement and documentation 12345 Sense of urgency and priority Flexibility to handle adhoc requirement/delivery 12345 Competence of work/Service Able to provide knowledgeable/professional service 12345 Organised Delivery Goods delivered/Services provided are well organised 12345 Customer service Attitude of response/action on customer feedback 12345 Complaint handling Provide immediate recovery plan. On time working on corrective/preventive action 12345 Initiative in continuous improvement Active participation in continuous improvement 12345 Additional Comment (optional)
